Index Embossers
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There were 15 questions found in this category:
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 Can Index Braille Embossers be networked?
Model 3 embossers have an RJ45 network port and can be connected directly to a network.
Model 1 and 2 embossers can be connected to a networked print server with a parallel port e.g. Hewlett Packard JetDirect. The specific make/model is not important however it must support standard...
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Can my Model 2 embosser be upgraded to model 3?
Model 2 embossers cannot be upgraded to model 3.
The electronics boards are completely different.
Model 2 embossers can still be repaired, parts are still readily available.
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Can the noise level of the embosser be reduced?
The embosser can be housed in an acoustic cabinet which will dramatically reduce the noise level.
Acoustic cabinets are available for all Index Braille Embossers. They are specifically designed by Index for all models. The 4 x 4 Pro is supplied with an acoustic cabinet as standard.&nb...
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Do I need to keep the box and packaging?
It is essential that all packaging and boxes are kept, as well as the transport locks. If the embosser needs to be returned for repair, it must be shipped in its original packaging.
Failure to do this may result in additional damage to the embosser, and in the case of warranty repairs, it m...
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Do Index Braille Embossers have USB connectivity?
Model 3 versions have a USB port built in.
Model 1 and 2 versions can be connected to USB with a USB to parallel converter.
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Does my embosser have to be returned to Index in Sweden for repair?
We provide a repair service for Index Braille Embossers here in the UK. We carry a large stock of spare parts, and most repairs are completed within three working days.
We can only provide warranty repairs on embossers which were originally supplied by us. We can carry out the repair,...
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How do I print a Hammer Test?
Model 1 and Model 2
Turn the Power Switch OFF
Hold down the ON LINE key
Turn the Power Switch ON (keep the ON LINE key pressed)
After the embosser beeps, release the ON LINE key
Press and release the ON LINE key again
A Hammer Test Page will print showing a block of dots for
each hammer.
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How do I return an embosser for repair?
Follow this link Returns Procedure.
Full details of returning an embosser are given on this web page.
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How do I tell if my Index Braille embosser is a model 1, model 2 or model 3?
Index Model 1 Braille printers are now obsolete, and although many are still working well, and providing good quality Braille, spares are no longer available for them.
Some of the Model 1 Braille printers were: -
Index Advanced Braille Printer - 1987 - 1989
Index Basic Braille Printer - 198...
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How do I use the Multiple function on a version 2 Index embosser?
How do I use the Multiple function on an Index version 2 Braille embosser?Emboss the first copy of the document.Press the Multiple key on the embosser and it will prompt for the number of copies.Enter this value using the 1 and 10 keysPress the Multiple key and it will confirm the number of co...
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The Transport Lock(s)/Original Packaging have been lost. Can the embosser be returned without them?
Under no circumstances should you return an Index Braille Printer without locking the printing head. This will result in additional damage to the Braille Embosser, and it may invalidate the warranty.
We can supply replacement packaging and Transport Locks.
Please call DotLine to purch...
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What are the weights of the Index Embossers?
What are the weights of the Index Embossers? Model WeightEmbosser OnlyWeightIncuding Packaging Basic S 9.2 Kg12 Kg Basic D 9.5 Kg12.3 Kg Everest 13.7 Kg18.5 Kg 4 x 4 Pro 13.7 Kg18.5 Kg 4 Waves195 Kg264 Kg &nb...
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What are the weights of the Index Embossers?
What are the weights of the Index Embossers? Model WeightEmbosser OnlyWeightIncuding Packaging Basic S 9.2 Kg12 Kg Basic D 9.5 Kg12.3 Kg Everest 13.7 Kg18.5 Kg 4 x 4 Pro 13.7 Kg18.5 Kg 4 Waves195 Kg264 Kg &nb...
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What is the embossing speed of Index embossers?
What is the embossing speed of Index embossers? MODELSpeedCharacters per Second Basic S Basic D 97 Everest 87 4 x 4 Pro 954 Waves300
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What is the warranty period on Index Braille Printers?
The standard Index warranty on Model 3 embossers is for two years or 200,000 pages whichever is the sooner.
The warranty does not cover accidental damage or fair wear and tear, it covers breakdown due to faulty components only.
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